This Privacy Policy was last updated on: 8 March 2024
We are Collie B.V. We respect your privacy and private life, but sometimes we need personal Data from you. By the term Personal Data, we mean information that can directly or indirectly identify you as a person. This definition is in line with the General Protection Regulation (the AVG).
In this statement, you will read which Personal Data we use and why (the Privacy Policy). Furthermore, you can read how we process, store and protect this Personal Data. Finally, we indicate what rights you have if we process your Personal Data.
The Privacy Policy applies to our website www.collie.eu (the Website), our online application (the App) and the services we offer (the Services). We treat your Personal Data in accordance with the AVG and other relevant laws and regulations regarding the protection of the Personal Data, such as the Telecommunications Act for the use of cookies (the Relevant Legislation).
Processing of Personal Data
In order to provide you with our Website, App and Services, we process your Personal Data.
How do we obtain Personal Data?
Personal Data received directly from you:
We receive Personal Data directly from you when you sign an agreement, pay an invoice, register via the Website or when you enter data in the App.
What Personal Data do we process, for what purpose(s), and on what basis?
If you use our Website, App and Services, we may need your Personal Data to do so.
We may process your Personal Data because we comply with Relevant Legislation. We do this by, inter alia:
• Having legal bases to process your Personal Data
• Informing you about the processing; and
• Only processing Personal Data for specific purposes, and no more than is necessary for that purpose.
The table below tells you (1) what Personal Data (2) for what purposes, and (3) on what bases we process it. We will only use your Personal Data for the purposes set out below or for a purpose closely related to this. Thus, your Personal Data will never be used by us in an unexpected manner.
Contact details:
• Company name
• First and last name
• E-mail address
• Address
• Phone number
• Chamber of Commerce (KvK)
• VAT number
We use this data to:
• Contact you
• Correspond with you
• Perform or provide our services
Specifically, we use your e-mail address:
• So that you can create an account. The e-mail address is a unique identifier and provides additional security for your account.
• To reach you. It is important that we can reach you for security updates. In addition, we use your e-mail address to inform you about App updates, newsletters and support.
We process these data on the basis of:
• Performance of the contract
Payment details:
• Payment details of the party paying
• The invoices
• A record of purchases of the Services
We use this data to:
• Send invoices
• Maintain financial records
We process these data on the basis of:
• Performance of the contract
• Legal obligation
Details of partners or suppliers:
• Company name
• First and last name
• E-mail address
• Address
• Telephone number
• Chamber of Commerce number
• VAT number
• Payment data
• Invoices
• Purchases from suppliers or partners
We use this data to:
• Contact you
• Correspond with you
• Purchase a service or product
• Maintain financial records
We process these data on the basis of:
• Performance of the contract
• Legal obligation
Data for marketing and promotional purposes:
• First and last name
• E-mail address
• Address
• Phone number
• Interests
• Purchases of services
We use this data to:
• For marketing and promotional purposes
• To be able to make you offers
• To send you our newsletter/updates. You can unsubscribe from the newsletter/updates at any time.
We process these data on the basis of:
• Justified interest
• Consent
Content related to the Services:
• Correspondence or chats with you
• Your questions about the Services
• Results
• Location details
• IP-address
We use this data to:
• Provide you with the best possible service
• Execute the agreement with you
We process these data on the basis of:
• Justified interest
Are you required to share your Personal Data with us?
In some instances, the processing of your Personal Data is necessary. For example, when we offer our Services to you or need to fulfil an agreement with you. Without your Personal Data we cannot provide our Services to you.
How do we secure your Personal Data?
We make every effort to protect your Personal Data against loss, destruction, use, modification or dissemination of your Personal Data by unauthorised persons. We ensure that those who have nothing to do with your Personal Data cannot access it. We do this through the following measures:
• Access to Personal Data is limited to those who need the Personal Data (need-to-know);
• Securing networking connections with Secure Socket Layer (SSL), or similar technology; We continuously check our security measures for effectiveness, and adjust our process if necessary. In this way, your Personal Data is always protected and accessible in the event of any failure (technical or physical).
How long do we keep your Personal Data?
We will not retain your Personal Data for longer than we need it for the purposes we previously described. We will delete Personal Data as soon as it is no longer necessary for the purposes for which process it. Below is a list of the categories of Personal Data and the (functionally defined) retention periods:
Category of Personal Data
Contact details
We keep your contact details for as long as necessary to provide our Services.
Payment details
We keep your payment details for as long as necessary to meet our financial and tax requirements and obligations.
Details of partners or suppliers
We retain data from partners or suppliers for as longas it is needed to provide our Services.
Data for marketing and promotional purposes
We keep data for marketing and promotional purposes for as long as you want to use these Services.
Content related to the Services
We retain content data for as long as necessary to provide you with our Services in an integral and continuous manner.
With whom do we share your Personal Data?
Processors
We may share your Personal data with other parties who process Personal Data for us. These are Processors within the meaning of Relevant Legislation. The Processors will only use your Personal Data in accordance with our instructions andnot for their own purposes. We agree with the Processor in a processor agreement that they will treat your Personal Data with care and they will only receive the Personal Data necessary to provide their service to us. We share your Personal Data with the following categories of Processors; the payment service provider and the delivery service. They perform the following services for us: take care of parts delivery and perform payment services.
In addition, we will share your Personal Data if we have a legal obligation to do so. This is the case, for example, if the police ask for your Personal Data.
Cookies
A Cookie is a small text file sent to the browser through a website’s server. The browser then stores the file in your device. Your device is given a unique number, which our Website uses to recognise the device later.
We may use cookies to improve your experiences on our Website. Cookies also ensure, among other things, that the Website is fast, that you can visit our Website safely and that we can detect errors on our Website.
You can always delete or disable cookies yourself via the browser settings. Cookies will then no longer be stored when you visit our Website. But please note: without cookies, our Website may not work as well.
Other provisions
Forwarding
We will in principle only process your Personal Data within the European Economic Area (EEA). Outside the EEA, we will only process your Personal Data if that country provides an adequate level of protection for your Personal Data.
Without your consent, we will never transfer your Personal Data to countries or parties other than listed above.
Your rights
You have the following rights:
Right of inspection
You may ask us for access to your Personal Data;
Right of rectification
You may ask us to correct, limit or delete your Personal Data
Right to data portability
You may ask us for a copy of your Personal Data. We may also provide this copy – at your request – to other parties so that you no longer have to do this yourself.
Right of objection
You can object to the processing of your Personal Data
Right of complaint
You can complain to the Personal Data Authority (Autoriteit Persoonsgegevens), if you think we are processing your Personal Data unlawfully.
Right to withdraw consent
You may withdraw your consent to process your Personal Data at any time. From the moment you withdraw consent, we may no longer process Personal Data about you.
Changes to the Privacy Policy
We may change the Privacy Policy. If we change the Privacy Policy to a significant extent, we will post a notification on our Website and in our App along with the newPrivacy Policy. We will notify users who are registered with us with their email address of any changes. If you are not a registered user, we encourage you to checkthe Website and the Privacy Policy regularly.
Contact
If you have any questions or comments about the Privacy Policy, please contact us by using the details below.
• Collie B.V
• Singel 542
• 1017 AZ Amsterdam
• KvK: 89493281
• info@collie.eu
• 0633935035